Shipping Info

At TheCostumeShop.ie shipping is charged at a fixed price for each order regardless of the number of items bought. If a customer is in a rush to receive a purchase the NEXT DAY Priority Packaging and Courier Delivery option is available. We realise many people purchase costumes at the last minute so we offer a next working day delivery service for orders made before 4.00pm that opt for express shipping.

Please note that all packages must be signed for and therefore we request you choose a delivery address where someone will be available to receive and sign for your items.


Shipping Costs: 

Ireland (includes Northern Ireland): 

Free Super Saver Delivery on Orders over €39, €3.99 Super Saver on orders under €39 (up to 5 Working Days)

€4.99 Standard Shipping (1 - 3 Working Days)

€9.99 Next Day Delivery - Priority Packing and Express Shipping - orders made before 4.00pm Monday to Thursday will be Delivered Next Day. Orders made on Friday before 6.00pm will arrive on Monday. Weekend orders arrive on Tuesday. During the busy halloween period please note that 99% of next day deliveries are attempted within these sepcified time frames, please ensure you provide a valid phone number and an address where some one will be all day to facilitate your delivery.

Saturday delivery by DPD is also available as a premium service, €29.99 for orders placed on Fridays. Please ensure that the correct delivery details are provided, including a phone number that will be available to be answered (mobile is preferrable) as our phone support is not open during weekends.

There is also a free collection service from our pickup point at our warehouse, please allow three hours from when order is placed in order for us to pick and pack your order.   

UK:
€6.99 (1 - 3 Working Days)
€18.99 (Next Working Day on Orders placed before 1pm on a working day)

Europe (except remote area's):
€15.00 (2 - 5 Working Days)
€30.00 (1 - 2 Working Days)

Netherlands:

€20 (2-4 Working Days)

Greece, Cyprus & Malta:
€45.00 (2 - 5 Working Days)

USA & Canada:
€23.00 (3 - 7 Working Days)

Australia and New Zealand:
€40.00 (4 - 7 Working Days)

For other shipping destinations please contact us. Please note that customers ordering outside of Europe may be subject to import taxes and duty.

99% of our packages are delivered within the specified times given, however, we cannot accept responsibility for loss, inconvenience or any distress caused as a result of a package not arriving on time. We use a third party courier with a great reputation, however, on rare occasions human error will cause a package to be delayed or lost. We appreciate the understanding of all our customers. Our couriers deliver between 8am and 6pm on working days.


Pick Up Point:

Due to customer feedback, we have introduced a pick up point at our warehouse. Please note that the pick up point is not a shop and orders must be placed online in advance. Once the order has been placed online orders will be ready to collect between 4 hours after placing order and for up to 14 days later.

Our pick up point is open weekdays from 9:00 am to 5.30pm.

Please also be aware there are no changing or purchasing facilities available at the pick up point, to change a product please return it for a refund if it is eligible and place a new order for a new item 2 hours prior to coming to collect the new item.

Our address is:

TheCostumeShop.ie

Clonminham Business Park,
Portlaoise
Co. Laois